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Our Mission Statement

“Kingswood Health Centre strives to be a quality primary care provider that puts patient care at the heart of its activity, treating patients with dignity and respect at all times.”  

A New Way to Get Your Medicines & Appliances

The Electronic Prescription Service (EPS) is an NHS service. Its gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable enough condition and you:

- Don’t want to go to your GP practice every time to collect your repeat prescription.

- Collect your medicines from the same place most of the time or use a prescription collection service now.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

- A pharmacy

- A dispensing appliance contractor (if you use one)

- Your dispensing GP practice (if you are eligible)

Ask any pharmacy or dispensing appliance contractor that offers EPS.

Can I change my nomination or cancel it and get a paper prescription?

Yes, you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS – tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes – your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your re-order slip if you are on repeat prescriptions.

For more info, please visit, your pharmacy or GP Practice.

Patient Access Online Services - expansion

Kingswood Health Centre plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from April 2016.

This date is subject to the necessary NHS GP systems and software being available to the practice.

Kingswood Health centre currently offer the facility for patients:-

  • to book, view, amend, cancel and print appointments online;
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances;
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.

One Care Data Sharing

Who are One Care?

A number of GP practices across Bristol, North Somerset and South Gloucestershire have come together to form the One Care Consortium, with the Out of Hours service Brisdoc, and NHS community service provider, GP Care.

What are the benefits of local data sharing?

If you see another local GP they will be able to view your records to enable them to make the right decisions and record your treatment. You will be able to make appointments, order repeat prescriptions and view some of your medical records through your practice website.

Who will my patient records be shared with?

The agreement will only enable local GP practices, Brisdoc or GP Care to access your patient record. Even then, your records will only be shared with healthcare professionals who are treating you or administrative staff who book your appointments.

What Choice do I have about sharing my patient record?

If you have already chosen to opt out of local data sharing agreements, your current preferences will continue to be in place. The care that you receive may be less effective because clinicians will not be able to see your full medical history in order to treat you.


For more details about what data sharing means for you as a patient, please visit or contact your GP practice.

Same Day Telephone assessments for muscle, joint or spinal problems

Kingswood Health Centre is taking part in a pilot service which offers the opportunity to receive specialist advice from a physiotherapist about your sore muscles, joints or spine (MSK problems) rather than a GP first from early November 2015.

You are eligible for this service if you have developed a problem with your muscles, joints or spine in the last six weeks (either flare up of a pre-existing condition, or a completely new problem), have not already seen anyone about this episode, are aged over 18 and are able to travel to an appointment.

If you contact the practice asking for an appointment with your GP, you may instead be offered a telephone call with a physiotherapist. The physiotherapist will be specialised in dealing with these kind of problems. They will assess what is wrong and give you specialist advice and exercises to help. The physiotherapist may then ask you to have a follow up face to face appointment to offer you further assessment. It will usually be arranged within five days of having the initial telephone call. You may need to travel to another GP practice for this appointment.

Shingles Vaccine

The Shingles vaccine will be offered routinely as part of the NHS vaccination programme to all people aged 70, 78 or 79 on 1st September 2015. If you are eligible for a vaccination you will receive a letter from the surgery. Please speak to one of our receptionists to book your appointment.

Even though you may have had Chickenpox you may still be at risk of developing shingles. Unfortunatley in older people this can be more severe which is why the Department of Health has introduced a shingles vaccination.

For more information about Shingles visit

Action Potential

Chiropractic, Physiotherapy and Sports therapy available within Kingswood Health Centre.

For further details tel: 0117 9612060 or visit

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Mike Cees Opticians

Optical services available within Kingswood Health Centre.

For further details tel: 0117 3012091 or click on the above link

Oasis Talk

Supportive, Professional & confidential counselling to help you deal with difficulties and live a more fulfilling life.

For further details tel: 0117 9709423 or click on the above link

Opening Hours

Monday - Friday 8.00am - 6.30pm (6:30pm - 7pm*)

Saturday - 8.30am -11am*

Sunday - closed

*Open as part of our Extended Hours for pre-booked appointments only

Please note our Telephones are diverted to NHS111 Out of Hours service during our pre-booked Saturday surgery

For District nurses call - 0117 330 2506


(Site updated 12/02/2016)
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