Cancel Your Appointment Online
Did you know that on average 3,500 appointment slots each year are not attended by the patients that have booked them?
To help our patients in notifying us of cancellations, we have a new online option to cancel your appointments.
Letting us know in advance if you will be unable to attend an appointment will allow us to re-allocate the slot to someone else and reduce the number of days wait for an appointment when you phone up.
At the bottom of the site you will see a box that takes you to a form to infill and send to us.
Please note you will only be able to use this service if your appointment is more than 24 hours in the future, and you also do not wish to re-book another appointment at this time.
Care Quality Commission Inspect Kingswood Health Centre!
Inspectors from the Care Quality Commission (CQC) visited Kingswood Health Centre on Tuesday 3rd September 2013.
The CQC regulates the services we provide and makes sure that essential standards of quality and safety are being met. It has a wide range of enforcement powers to take action on behalf of people who use services if services are unacceptably poor. The CQC’s aim is to make sure better care is provided for everyone.
The CQC makes sure that the voices of people who use our services are heard by asking people to share their experiences using our services. It makes sure that users' views are at the heart of its reports and reviews.
The CQC has been given a range of legal powers and duties and will take action if the providers of these services do not meet essential standards of quality and safety, or if there is a reason to think that people's basic rights or safety are at risk.
To see what the Care Quality Commission say about Kingswood Health Centre please visit http://www.cqc.org.uk/node/732792
Flu Vaccination If you have received a letter because you are eligible for a free flu vaccination then you need to call the surgery and make an appointment now, before we run out of vaccine!
Letters will have been sent to all eligible patients, because they are at greater risk of developing complications from flu, including those aged 65 and over, women who are pregnant and those who fall into one of the "at risk" groups because they suffer from a chronic illness.
We have one flu clinic to run on the morning of 2nd November - so if you are eligible, speak to one of our reception staff to book an appointment now.
For most people, flu is an unpleasant illness, but it is not serious. If you are otherwise healthy, you will usually recover from flu within a week.
Shingles Vaccination
PLEASE NOTE THAT THE SHINGLES VACCINATION IS ONLY AVAILABLE FOR PATIENTS WHO ARE AGED 70 OR 79 ON 1ST SEPTEMBER 2013.
NHS111 - Contact Number for Medical Help
If you need medical help when the surgery is closed, please call 111. NHS 111 is a telephone advice line and signposting service for patients with urgent health problems, but which do not need a call to 999.
When you call 111, a health advisor will ask you a number of questions to assess which service will best meet your healthcare needs. If you need immediate medical care they can arrange for you to talk to a nurse or doctor, make an appointment for you to see a doctor or refer you to an appropriate alternative healthcare service.
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111. Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 advisor and, in return, type back the advisor’s conversation, so you can read it on your textphone's display or computer.
Not able to post your repeat prescription to us? You can do it on line. Go to the relevant page of the menu and complete the form. The prescription will be sent to the pharmacy of your choice (list of pharmacies has been revised). Please allow 48 hours (2 working days) for this service
We would like you to let us know what you think of this website and also let us have some feedback about your experience of using the surgery. Please click on the Contact us page to do this.
Comments, Complaints and Suggestions >>>>>>>>
Action Potential
Chiropractic, Physiotherapy and Sports therapy available within Kingswood Health Centre.
For further details tel: 0117 9612060 or visit http://www.actionpotential.org.uk/
Mike Cees Opticians
Optical services available within Kingswood Health Centre.
For further details tel: 0117 3012091 or visit www.mikeceesopticians.co.uk
Opening Hours
Monday - Friday 8.30am - 6.30pm
Saturday - 8.30am -11.30am*
Sunday - closed
*(Open for pre-booked appointments only - telephones diverted to NHS111 Out of Hours service)
For District nurses call - 0117 301 2090
(Site updated 26/11/2013)