Important information about the coronavirus (COVID-19)

Because of the worsening Covid-19 outbreak, we are suspending with immediate effect all GP face to face appointments at the surgery. Instead, we will be offering telephone only appointments. The doctor, paramedic practitioner or nurse practitioner will try to deal with your problem by telephone if at all possible and will arrange a face to face appointment if required.

We are suspending some of our routine nursing appointments. Patients wishing to book appointments with the nursing team should phone the surgery as normal on 0117 3012080 to speak with one of our patient care navigators.

In order to limit the spread of this infection please avoid walking directly into the surgery.

If you have symptoms associated with coronavirus including a new continuous cough, a high temperature or a loss of taste and smell, you are advised to stay at home for 10 days. Please do NOT book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine. But, if anyone in your home gets symptoms, they should stay at home for 10 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days.

To get an isolation note, please visit:

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit:

Advice for patients that are, or may wish to, identify as shielding:

The GoodSAM Platform is powering the NHS Volunteer responder scheme across the UK. 750,000 Volunteers are helping those self-isolating due to Covid-19. For more info, follow this link:

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.

Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority.

You can arrange a COVID-19 test here: