Contact

Tel: 0117 301 2080

Email: [email protected]
(To be used only for prescription requests)

Address:
Kingswood Health Centre
Alma Road
Kingswood
Bristol
BS15 4EJ


Opening Hours

Monday8:00 – 18:30
Tuesday8:00 – 18:30
Wednesday8:00 – 18:30
Thursday8:00 – 18:30
Friday8:00 – 18:30
SaturdaySee Below
SundayClosed

Extended & Improved Access Hours

The surgery is open between 6:30-7pm every night of the week for patients to book evening appointments with a Nurse.

The surgery operates a Saturday Clinic every other weekend, with two doctor with routine pre-bookable appointments from 8:30-11am.

We are also currently hosting an Improved Access clinic on a Wednesday evening between 6:30-8pm. During this clinic you will be able to make an appointment with a doctor, nurse, HCA, paramedic or pharmacist.

Please ask the reception staff for details, pre-arranged appointments only.
Repeat prescriptions will not be available during this time.

For District Nurses, please ring:
0117 330 2506

For Midwives located in the Kingswood HUB building, please ring:
01454 864 962

For Health Visitors located in the Kingswood HUB, please ring:
01454 864 700


Complaints and Compliments

We are always sad to hear when things don’t go quite right, and we take complaints  and patient feedback very seriously. If you have any concerns about the service that you have received, please let us know.

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted easily and quickly and you wish to make a formal complaint, we would like you to let us know using the form below which can be sent in the post or via email to [email protected]

Please find below a link to our current Complaints Leaflet, which lets you know the process that we follow.

We also love to hear from patients when they have had a good experience and you can email us on the above address to feedback on what has gone well.